The warranty covers defects in materials, workmanship, and issues caused by damage due to shipment. Our warranty is valid for 30 days following delivery. The warranty does not apply to scratches, oxidation, defects, and damages resulting from misuse, negligence, accident, dismantling or unauthorized modifications or repairs. As well, the warranty does not cover routine maintenance, cleaning, and consequences of normal wear. Please put special emphasis on the proper care and use of gold plated jewelry. The warranty does not apply if the gold layer decreased due to scratches, chemicals or water contact. Stretching of chains or bracelets is not considered a defect in materials or workmanship. Please refer to the cleaning and care instructions for additional information on caring for and protecting your jewelry.